2017 has been a transformative year for Northern Dock Systems: we continue to grow our departments, become a trusted solution provider for energy-efficient programs and rebates, and update our tools to support our customers, office staff and on-site technicians.
Services department
• Brought on asset management software to track all service repairs and product replacements for our customers. We are now able to make fact-based decisions on prioritizing repairs, easily work within our customer’s budget and are able to help our customers with budget forecasting.
• Rapidly expanded our National Services department to help service a number of high-profile clients with equipment installations, electrical work (new service in 2017), 24/7 emergency services and preventive maintenance across Canada.
• Advised high-profile retail grocery chains, cold storage, food manufacturing and food distribution clients on establishing equipment and service standards for their industry based on our prior experience.
Product sales, distribution and partner network
• Became a Platinum-level dealer in Canada for Assa Abloy doors.
• Gained exclusive Canadian distribution rights to MacroAir HVLS Fans—the first large industrial fan of its kind to incorporate a gearless, direct drive motor.
• Helped a variety of customers from various industries improve their energy efficiency and reduce their energy consumption. Read all our customer success stories to find out more.
• Created a number of exclusive energy efficiency and energy rebate calculators to determine estimated energy savings for customers. View our energy-efficient products that are eligible for energy rebates.
• Retained exclusive distribution rights for Enershield Air Barriers for industrial, retail and commercial applications in Ontario.
Automotive department
• Designed and created Phantom doors—doors with custom black-out door panels—for Jaguar to blend in seamlessly within its environment and block out all light in the new vehicle area of the dealership.
• Helped automotive clients eliminate costly operator spring replacements by using the high-speed springless safe drive operator, which has opening speeds of up to 30″/second.
• Introduced aluminum polycarbonate doors which are virtually indestructible, increase impact resistance as opposed to glass doors and lightweight, reducing the stress on common moving parts on the door and on the operator.
• Recommended high-speed maintenance-free nylon rollers, as opposed to steel rollers, for automotive clients. Nylon rollers do not need to be greased or lubricated, and allow for a smooth, noise-free door operation. Stainless steel non-rotating cables have approximately 50 times the life of a conventional galvanized cable.
• Designed the Euro door to mimic the look of high-speed roll-up doors which are usually present in high-end dealerships. Euro doors provided the same aesthetic look as high-speed roll-up doors at a fraction of the cost of a high-speed roll-up door.
• Installed HVLS Fans at various dealerships to increase employee comfort, enhance employee and customer safety and reduce heating and cooling costs. Wet areas also dried up quicker with these High Volume, Low Speed fans that turned over trapped, stale air indoors.
• Created a “full bay function” to eliminate the false opening of doors that have automatic opening functions. This system recognizes if the bay is full and deactivates the open function of the door, eliminating trip and fall hazards in colder weather, and near misses.
Company updates and events
Looking for our holiday schedule? Click here.
• We are proud to be recognized as one of Canada’s fastest-growing companies by PROFIT 500 magazine for five consecutive years.
• Hosted our ninth annual Product Showcase and Customer Appreciation Event on August 31st. During this event, we raised over $3,500 with 100% of the proceeds donated to President’s Choice Children’s Charity.
• Northern Dock Systems had one of the biggest booths at Canada’s largest showcase, networking and educational event for design, construction, architecture and real estate – the 2017 PM Expo.
• Created a Showroom at our headquarters in Mississauga, Ontario for our customers to directly interact with our products.
• Treated our dedicated employees to monthly BBQs, occasional outings and parties on holidays like Halloween.
