Dock and Door Repair Services in Lower Mainland and Vancouver BC
Repair Services by Certified and Trained Professionals for Docks and Doors
Northern Dock Systems’ service team is trained to inspect and repair all types of commercial, industrial and loading dock equipment including:
✓ Dock levelers
✓ Trailer restraints
✓ Lift tables
✓ Air curtains
✓ HVLS ceiling fans
✓ Sliding and barrier gates
✓ Sectional doors
✓ Overhead dock doors
✓ Rolling steel doors
✓ Fire doors (drop test available)
✓ Pedestrian doors
✓ Swing doors
✓ Sliding doors
✓ High-speed fabric doors
✓ Drive-thru doors
✓ Automotive dealership doors
✓ Pharmaceutical doors
✓ Multi-blade doors
✓ Freezer doors
✓ And more
✓ Dock levelers
✓ Trailer restraints
✓ Lift tables
✓ Air curtains
✓ HVLS ceiling fans
✓ Sliding and barrier gates
✓ Sectional doors
✓ Overhead dock doors
✓ Rolling steel doors
✓ Fire doors (drop test available)
✓ Pedestrian doors
✓ Swing doors
✓ Sliding doors
✓ High-speed fabric doors
✓ Drive-thru doors
✓ Automotive dealership doors
✓ Pharmaceutical doors
✓ Multi-blade doors
✓ Freezer doors
✓ And more
Lower Mainland, Fraser Valley and Vancouver Dock and Door Service
Our Langley branch dispatches trained technicians and fully stocked trucks with the right parts, tools and knowledge to get you back up and running faster while decreasing downtime. They can service and repair all types, makes and models of commercial, industrial overhead doors and docks in:
Vancouver
North Shore
Burnaby
Coquitlam
Richmond
Delta
Surrey
Langley
Maple Ridge
Abbotsford
Chilliwack
Hope
Requesting an Emergency Repair Has Never Been Easier
Our dedicated emergency service team is here to help ensure your business is working safely and efficiently 24/7, 365 days a year. Call us at (604) 615-3889 or email us at BCservice@northerndocksystems.com and convey your service needs to one of our dedicated department personnel. Ensure your business is back up and running as soon as possible by getting in touch with us.
Major Canadian Businesses Trust Our Services
First Time Fixes with Dock and Door Repair Services in BC
Decrease Downtime with Trained and Prepared Professionals
With fully stocked trucks, our certified field technicians arrive prepared onsite with the right tools, parts, digital manuals and expert knowledge to fix the issue on the first visit to minimize your facility’s downtime.
24/7 Availability – We Work on Your Schedule
Our service team is available 24 hours a day. Moreover, we work around your business’ schedule on weekdays, weekends or after-hours. Never let a broken spring, hinge, door panel or operator prevent you from using your loading docks. Our goal is to work with you on your schedule to get your facility back up and running faster.
Multi-Point Service Inspections – Pass Audits and Increase Equipment Lifetime
From inspecting and lubricating hinges to adjusting spring tension, our detailed multi-point inspection sheets ensures your service is as detailed as possible. Above all, our technicians are trained to inspect and repair all types of loading dock equipment for any health and safety infractions. In addition, we will give you a detailed report for your records for when auditors come by for their inspections. Do your due diligence, make sure you are up to code and prevent all health and safety issues with professionals who are certified to do it.
Work Order – Pictures of a Job Done Right
When the job is done, you’ll receive a PDF documenting the work done along with before and after pictures; giving you peace of mind that the job was done right.
What Gets Measured Gets Done
We track key performance indicators (KPIs) during the entire process, from the time your phone call is picked up, to the time it takes the technician to reach your location, to completion times and to the time it takes our finance department to issue your invoice. We strongly believe what gets measured gets done more efficiently and quickly, which decreases our customers’ downtime and increases their productivity.
Response Times
Faster Dispatch Times
We have optimized and implemented our dispatch systems (live updates, GPS tracking and technician schedules) to ensure that our response times are fast and accurate to give you the ease and comfort knowing that someone is on their way to fix the issue.
First-Time Fixes
Doing It Right the First Time
Our team of experienced technicians are equipped with the right knowledge, tools and support to make sure that the job is done speedily, properly and without unnecessary expenses on the first visit.
Completion and Part Times
Keeping You in the Loop
We believe that strong communication is key to any project. If your project requires a second visit or needs an uncommon part, we will track how long it takes to get the part in and for us to complete the project, while keeping you in the loop on the status.
The Northern Dock Systems Difference
- Multiple Technicians on-site
- Fast response times
- Root cause discovery
- First-time fix
- KPI tracking – what gets measured gets done
- Asset management
- Full, online reference library that includes product part numbers, service manuals and troubleshooting guides
- Online chat support
- Email support
- Manufacturer support
- Internet access
- Comprehensive reports for your records for your audits
4.61 Average Star Rating for Service
Out of 5 from our Service Customer Feedback Form as of
Oct 19, 2021.